Terms & Conditions

1) Purchase Contract

This web site is operated by marine aquatics. All purchases made on this web site are governed by these Terms and Conditions at any time although the Terms and Conditions governing any given purchase will be those in effect at the date of your order. If you order goods after we have published the changes you will be bound by those changes. Accordingly, you should check prior to each order to ensure that you understand the precise terms and conditions applicable to your purchase. To assist you in determining whether the Terms and Conditions have changed since your most recent order we will display the date when these Terms and Conditions were most recently updated.

We will confirm acceptance of your order. This will occur either by message on the website immediately after you have confirmed your order, or by us sending an e-mail to the email address you have provided to us. We may do both, in which case the acceptance will occur on whichever arrives sooner of the web message and the email. At this point the purchase contract will be made and we will supply the goods to you in accordance with your order and these Terms and Conditions. All goods remain the property of marine aquatics until payment is received.

2) Ordering

All orders for Goods shall be deemed as an offer by the Buyer to purchase Goods pursuant to these Terms and Condition subject to acceptance by the Seller. The Seller may choose not to accept an order for any reason.

Where the Goods ordered by the Buyer are not available from stock the Buyer shall be notified and give the option to either wait until the Goods are available from stock or cancel the order and receive a full refund within 10 days. In terms of some inverts we reserve the right to from time to time substitute when a species is unavailable from our suppliers, and the replacement will always be of equal or higher value and suitable for the task intended.

3) Delivery

The Seller shall use all reasonable endeavors’ to meet any date agreed for delivery. In any event time of delivery shall not be of the essence and the Seller shall not be liable for any losses, costs, damages or expenses incurred by the Buyer or any third party whether directly or indirectly out of any failure to meet the estimated delivery date.

Delivery of the Goods shall be made to the Buyer’s address specified in the order and the Buyer shall make all the arrangements necessary to take delivery of the Goods whenever they are tendered for delivery.

Title and risk of the Goods shall pass to the Buyer upon delivery of the Goods.

All goods must be inspected on receipt and the seller notified within 1 hour of receipt of any damages via email with comprehensive images please refer to our livestock arrival conditions!.

4) Prices

All prices are in UK Pounds and are inclusive of VAT where applicable, at the current rate of 20%. The price of the goods will be as quoted on the web site at the time you confirm your order (usually by clicking the “checkout” button) subject only to any inadvertent technical error for which we will not be liable. If you subsequently amend your order, the prices charged will be those applicable to the amended item(s) at the time that the amended order is confirmed. Please note that as promotions are offered for a limited period of time subsequent amendments to your order may mean that certain promotions are no longer being offered.

The price of the goods does not include a charge for delivery.

5) Availability

Although we endeavour to hold stock of all the items advertised for sale on our site this cannot be guaranteed due to instore sales so that by acknowledging receipt of your order we are not creating a binding contract to supply what you have ordered and which we do not have in stock. The content of the site is managed and therefore any products that are out of stock should be highlighted this may not be applied in all cases again to instore sales of those items.

In the event of unavailability of an item for whatever reason, we will advise you of our position when we receive your order at the earliest opportunity normally within 24hrs of receipt of order except for weekends and Mondays (store is closed on Mondays) and we will await your subsequent instructions on how to proceed with your order.